Subscription, Cancellation & Refund Policy

Draft effective date: October 26, 2026 · Subject to legal and billing-policy review.

Plans and renewal

Marketplace Poster subscriptions are purchased through the extension's Stripe-hosted checkout. The checkout displays the plan, billing interval and amount due. Paid plans generally renew according to the selected interval unless canceled. Taxes and any promotions are determined at checkout.

Trials

Trial access, where offered, is subject to the stated trial duration and eligibility requirements. A trial is not a promise of permanent free service. The website and extension should display the actual plan-specific trial terms before enrollment.

Cancellation

You can request subscription cancellation or disable future renewal through your verified billing account or by contacting support@extwiz.com. Cancellation of future renewal does not necessarily end access immediately; paid access may continue through the current period unless otherwise disclosed. Removing the extension does not cancel billing.

Refund requests

For billing errors, duplicate charges or refund requests, contact support with the billing email and relevant transaction date. Refund eligibility is reviewed against the actual purchase terms and applicable law. Approved refunds are issued to the original payment method via Stripe where supported. No blanket no-refund rule or guaranteed refund timeframe is stated here.

Payments and disputes

Stripe processes payment details. Contact ExtWiz promptly if you believe a charge is unauthorized or incorrect. Nothing here limits mandatory statutory cancellation, refund or charge-dispute rights.